Contact Us

The SHINE service is available 9am-5pm weekdays, admin staff are also available to take messages if the SHINE community workers are not available at these times.

The SHINE helpline operates: Monday – Friday 9.30 – 5pm
A 24hr answer machine is in use at other times.

Any other enquiries, 1-2-1 support, HIV tests or general support needs an appointment.
Appointments can be arranged from Monday – Friday 9am-5pm depending on staff availability.

Click HERE to download our SHINE Services Leaflet:

Phone, Fax & Email

Phone: 0191 277 2050
Fax: 0191 2115 804
Email: shine@newcastle.gov.uk

Social Networking

Facebook: www.facebook.com/shinenewcastle
Facebook worker: Samantha Shine Worker