The Shine service is available 9am-5pm weekdays, admin staff are also available to take messages if the Shine community workers are not available at these times.
The SHINE helpline operates: Monday – Friday 9.30 – 5pm
A 24hr answer machine is in use at other times.
Any other enquiries, 1-2-1 support, HIV tests or general support needs an appointment.
Appointments can be arranged from Monday – Friday 9am-5pm depending on staff availability.
Phone & Email
Phone: 0191 277 2050
Facebook worker: Samantha Shine Worker
Click HERE to download our SHINE Services documents: